Resolved: Kansas City - Node02 - Down

Tuesday, December 8, 2015

Due to Power outrage in Kansas City Data Center Node02 went down and failed to boot back. DC admins are working on this.  We apologize for any inconvenience this has caused.

Resolved: Kansas City VPS - Down

Saturday, June 27, 2015

Update: Sat Jun 27 14:33:16 EDT 2015: Power has been restored Sat Jun 27 14:03:26 EDT 2015: Local Power outrage in Kansas City Data Center

Resolved: Power Maintenance - Buffalo, NY - June 15th, 2015 - 9:00AM EDT to 11:00AM EDT

Sunday, June 14, 2015

Time Frame Start Time: 06-15-2015 6:00 AM EDT End Time: 06-15-2015 11:00 AM EDT sshVM has been informed that the facility in Buffalo will be performing a power maintenance event on the cabinets which house the node26 and node27. This will result in power loss to the devices in question. We have elected to move these devices into different cabinets as a precaution and to avoid future power...

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Resolved: Emergency Power Maintenance - Buffalo, NY - March 13th, 2015 - 9:00AM EST to 12:00PM EST

Friday, March 13, 2015

Emergency Power Maintenance - Buffalo, NY - 102.03-03- March 13th, 2015 - 9:00AM EST to 12:00PM EST

Resolved: Switzerland - Zurich VPS - Down

Friday, August 29, 2014

Fri Aug 29 12:11:21 EDT 2014 - Resolved Fri Aug 29 11:15:11 EDT 2014 - Our server provider - PrivateLayer has no update about this issue at all. These are one of the provider with poor support. Fri Aug 29 04:01:12 EDT 2014 -  Switzerland -  Zurich servers are down. This issue has been reported to our DataCenter Tech.

Resolved: Zurich Connectivity issue - DDOS Attack

Tuesday, April 22, 2014

This issue has been resolved. We are aware of the issue affecting the network at this moment. Our network engineers are working in mitigating 30+GB/s DDOS attack at the moment. This is a very targeted attack, on which the CPU of the network gear is maxed out. since, we have limited visibility on the network, it might be awhile before we have it under control. We have already talked to...

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Resolved: Network Maintenance - Buffalo, NY facility - April 16th, 2014 - 6.00PM - 8.00PM EST

Thursday, April 17, 2014

sshVM engineering will be performing network maintenance on April 16th, 2014 beginning at 6:00PM and ending at 8:00PM, Eastern Standard Time in our Buffalo, NY facility. This will only impact server - node26 and node27. Total Expected Downtime: 60 to 120 minutes Scope of Maintenance: Access layer switch upgrade.

Resolved: Kansas City VPS - Down

Tuesday, April 1, 2014

Mon Mar 31 18:02:36 EDT 2014 - Power has been restored and all the VPS are back online Mon Mar 31 17:39:50 EDT 2014 - Power Failure - DataCenter Tech currently working on resolving the issue. Mon Mar 31 17:29:57 EDT 2014 - Kansas City servers are offline - This issue has been reported to our DataCenter Tech.

Resolved: Node03 - Kansas City VPS - Down

Tuesday, January 28, 2014

Tue Jan 28 17:52:42 EST 2014 - Server is back online Tue Jan 28 17:43:43 EST 2014 - Our budget server provider - DataShack didn't respond in timely manner.  Years back they used to be pro-active and issue would get resolved within an hour. We had reported this issue 4 hours back and we had to open multiple tickets to grab their attention. We are seriously think of moving away from...

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Resolved: Node02 - Kansas City VPS - Connectivity issue

Friday, January 10, 2014

Sat Jan 11 05:56:37 EST 2014: It was a router issue, connectivity to Node02 has been corrected. Fri Jan 10 20:11:45 EST 2014: We are in process of re-loading the main node and restoring the VPS. Fri Jan 10 18:13:59 EST 2014: Still we are trying to restore the connectivity of VPS. Fri Jan 10 10:08:35 EST 2014 - Kansas City VPS - We are aware of an issue with our network at this time....

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